7 Common Pull-out Spray Kitchen Faucet Problems (Tips to Fix)

Kitchen faucets with pull-out sprays are highly versatile, offering a whole extra level of flexibility for washing, rinsing or any other task you need to do. However, as with anything with extra moving parts, they are also more susceptible to wear and tear than regular faucets.

If you are weighing up the pros and cons of installing one of these faucets or you are looking for solutions to repair one that’s already broken, here we look at some common pull-out spray kitchen faucet problems as well as one or two possible solutions where they exist.

Here’s a good video that will give you an idea of some of the things we’re going to be talking about.

Some of the most common problems

Now let’s look at some of the most common problems you are likely to encounter if you own a pull-out kitchen faucet or kitchen faucet with pull out spray.

1. Hose does not retract properly

Hose does not retract properly

One of the most common issues with a pull-out kitchen faucet spray is that with use, the hose stops retracting properly, and to return it to its proper position, you have to push it back in manually, which is much less practical than if it just retracts automatically.

Hoses normally have a weight attached to them which causes them to retract due to gravity. Check that the weight hasn’t fallen off. Another possibility is that the old hose is sticking to the side of the faucet. In this case, replacing the hose might solve the problem.

2. Low water pressure

Low water pressure 1

This is most likely to be due to a build-up of mineral deposit in the faucet head’s aerator. Note that this is not a problem limited to pull-out faucet sprays and can be found in commercial kitchen faucets, or touchless kitchen faucets and just about any other kind that exists.

This problem is also more common in hard water areas.

The solution is simple. You can remove the aerator and clean it with a toothbrush or something similar. If the build-up is more severe, try boiling the aerator in vinegar for half an hour. Another option is to clear the aerator manually with a pin.

3. Doesn’t sit snugly in the cradle

Doesn’t sit snugly in the cradle

With daily use and wear and tear, eventually, you may find that the spray head doesn’t fit as snugly as it once did in the cradle.

With cheaper models, this is probably something you will have to accept, and when it happens, it might be time to think about buying a replacement.

However, more advanced models incorporate cradles that are designed to minimize this possibility, extending the life of the faucet.

4. Leaky pull-out hose

Most leaks that develop in pull-out faucets occur in the connections at either end of the hose. When this happens, rather than replace the whole faucet, you only need to replace the hose itself.

For a preview of how to do it, check out this video that shows you how to remove the hose from the faucet.

The first step is to turn off the water valves under the sink. Once this is done, look for the weight on the hose beneath the sink. If the weight is screwed on, unscrew it and remove it. If it is plastic, leave it where it is for the moment.

Find the connection where the hose is attached to the water supply and disconnect it. There are several different styles – if you are unsure about how to disconnect the hose, the video above explains this aspect very clearly.

Once you have disconnected the hose, if you have a plastic weight on your hose, you can now slide it off.

Next, pull the hose out through the faucet spout above and then feed the new hose back down the faucet spout in the same way.

Go back under the sink and slide the plastic weight back onto the hose if necessary. Attach the hose to the water supply in the same way as you removed the old one. If you have a screw-on weight, screw it back on now.

Finally, turn the water supply back on and test the new hose, checking for leaks.

5. Leaking spray head

Leaking spray head

Sometimes, with a sprayer on a hose, the problem will be with the spray head rather than with the hose. In this case, you will need to replace the spray head. Here’s how to do it.

Start by turning off the water valves beneath the sink.

Next, unscrew the spray head, remove the washer and remove the C-clip.

To attach the new spray head, simply reattach the C-clip, attach the washer and then screw the spray head onto the hose connection.

6. Clogged diverter valve

Clogged diverter valve

The diverter valve is the part that directs the water from the main faucet to the sprayer when you activate it. With time, this part can become dirty or clogged, leading to lower water pressure or other issues.

To check this problem, remove the sprayer head and turn on the water. A weak flow from the hose indicates that the diverter is to blame.

If your sprayer produces a pulsating spray or water continues to come out of the main spout while you are using the sprayer, a faulty diverter is also probably the cause.

In either of these cases, the best course of action is to completely replace the diverter. Since there are many different styles, you will need to find the faucet’s user manual or search for instructions online. If you can’t find the information, you may need to call in a professional.

7. Sticking water handle

If the handle starts sticking when you try to use it, it is probably dirty and clogged. To resolve this problem, simply give it a good clean to remove any dirt and grime that has accumulated inside. Once clean, the problem should disappear.

Several possible issues, most easy to fix

With time, kitchen faucets with pull-out spray wands can develop several different problems. However, many of them are easy to fix, and you shouldn’t necessarily have to replace the whole faucet right away.

If your faucet starts giving you trouble, check through our list first to see if there are any quick fixes that might save you a bit of cash before you rush down to the store to buy a whole new faucet.

45 thoughts on “7 Common Pull-out Spray Kitchen Faucet Problems (Tips to Fix)”

  1. My faucet spray head keeps falling off. How can I fix it? I put it back and it stays in a while but if accidentally pull it at all it falls off

  2. I have a pull-down sprayhead that appears to get struck between spray and stream. It makes a loud rattling/vibrating noise and proceeds to go back and forth from spray to stream. Most of the time it stays stuck on spray but still makes the noise and pops back for 1 or 2 seconds on stream then back to spray. I don’t think a clogged diverter is the problem like you mention in #6, (BTW- the picture in #6 appears to be a traditional faucet with a separate sprayer -Maybe I’m wrong). Can you help me? The noise is bad- loud and irritating! Thank you.

        • You need to contact delta, Kohler, or whatever brand and request a replacement water head.. Aldo check ebay. Easy to install

      • Our sprayer is olds and begin to leak at the base of the sprayer and spray water when the regular faucet was turned on (from the hose part not the actual spray head) turns out it was actually leaking under the sink from the spray hose..basically a nightmare I luckily noticed in time. We bought a higher quality hose and sprayer..installed it and dang if we have the SAME ISSUES. ANY ADVICE PLEASE HELP

      • I have this issue with my Pegasus pull-down. If you remove and open up the spray head you’ll find a cartridge with a spring – something in that mechanism is the problem. I thought it was that the spring was too compressed so the button doesn’t press down correctly, but I’m now wondering if it’s the cartridge part. But that’s where my stream/spray issue is! I can mess with it and get it working, but it seems to be a temporary solution – it’s gone back to its old ways once or twice.

    • I had the same thing. Take it apart down to the valve with the spring in it. Then you can either replace the spring with a stiffer one, or do what I did and add some 3mm washers. The spring is what keeps valve normally in stream. The washers compress the spring a bit more so it can stay in stream mode without slipping into spray.

  3. my Moen pull-out faucet is not giving me any water at all in my kitchen sink, every other faucet in the house works, but this just suddenly quit working. No water at all. It is not one of the tall faucets, kind of looks like the Dura faucet

    • when mine choked off to a trickle, it was the hose that had to be replaced. There was a flexible plastic lining in the hose, possibly silicon. Somehow water got between the plastic and the outer casing and caused the plastic to inflate. That swelling cut off the flow.

  4. I have a pull out spray hose that sprays a hard stream of water out of one of the holes, runs normal out of all the others. Is there a solution? Help

  5. Took sprayer head off because it was stuck. With the sprayer head off water will only come out hose. Whats wrong?

  6. I have a pull out spray handle faucet. Well the handle to turn on the water is sticking. How would I clean it if there is not a way to take off the handle?

  7. I took off my sprayer to clean it and I didn’t secure the hose. It fell to the floor of the cabinet. When I pushed it back up the connector was missing. Can I replace the connector, or do I have to disconnect the faucet underneath to retrieve the connector?

    • I unscrewed the sprayer head on a pullout sprayer on an rv to clean the screen and the hose retracted into faucet. It has a weight on it below that pulls it back down. The threaded part that sprayer head screws into got stuck. Took a large headed nail and with one touch the part came free and i put it back together. Plumber might have another solution, but i’m not a plumber.

    • I have the same problem. I’m having a terrible time! The answer that somebody already gave was not very helpful. Were you successful at all at retrieving the connector? I’m desperate

  8. Water comes through the outside of the spray pipe & also leaks into cupboard bellow sink, it still comes out of the spray as well??!!

  9. The retractable hose fell back down inside the faucet and I can’t push it back up or pull it out the bottom?? What do I need to do???

    • I am having the same basic problem. I need to replace the faucet retractable hose. I disconnected everything fine. The hose fitting got stuck trying to pull it out from the top. I cannot push it back down and cannot pull it out.
      How can I get that hose out?
      Thank you!

  10. I have a separate sprayer from my delta single handle faucet (the handle is also separate from the spout). There is a leak from the sprayer handle… nowhere else. I have replaced the sprayer but it still leaks. Any ideas?

  11. I have a hamat faucet. To get the sprayer function to work i would press the button and it would engage. I cannot get that button to engage (stay down) so that the sprayer will work by itself. I now need to hold the button manually and the sprayer works. Any suggestions?

  12. On occasion, the pressure of the faucet goes way down. I have to unscrew the head to clean the sedicment off the screen and last night, the hose fell into the faucet. I managed to get it back out but the screw cover is missing. I have a replacement hose that I’m trying to use. I taped it to the one in place and planned to pull it through but it won’t go all the way through. Any ideas for me?

  13. My pull down spray has a pin hole leak near the sprayer. Is there a quick fix? I could remove it and cut it off but I don’t know how to reattach it.

  14. When I go to pull the sprayer head out, it gets stuck and I can’t pull it out without using a great deal of force and then it won’t go back in, even if I had feed it back. It’s worse when I am using cold water; otherwise, when using hot water it pulls out and retracts as it should. Funny how the temperature impacts the action. Any thoughts?

  15. what is the best water sealant to seal between hose connector and water mixer. joint is on so tight no one can get it off-instead of tearing everything apart would just like to water seal joint between 2 nuts-small drip when running water

  16. My problem with the spray gun is that when I turn on the faucet the water comes straight out of the spray gun without me pressing the lever. It does not come out the spout. Would this be the diverter or the spray gun?

  17. I have similar problem. The spray gun of my Moen kitchen faucet turns on automatically without pressing the lever. The water comes in pressure and it is hard to adjust the pressure as the side handle that turns the water off and on gets pretty tight.


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